Privacy Policy
1. Introduction
Welcome to 2NE1 Inc. (“we,” “our,” or “us”). We operate the website www.2ne1.ca (the “Site”), an online retail store based in Canada selling apparel, electronics, and jewelry.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site. It also describes your rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Site, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through our payment provider; we do not store full card details)
- Order history and preferences
- Messages or inquiries you send us
2.2 Information Collected Automatically
When you visit our Site, we automatically collect certain technical data, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and navigation paths
- Referring URLs
- Cookie identifiers and similar tracking data
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to operate and improve our Site and to deliver relevant advertising. These include:
3.1 Essential Cookies
Required for the Site to function, such as maintaining your shopping cart and session.
3.2 Analytics Cookies
We use Google Analytics (via Google Tag Manager) to understand how visitors use our Site. This data is aggregated and used to improve user experience.
3.3 Advertising Cookies — Google Ads
We use Google Ads (formerly Google AdWords) to display advertisements. Google uses cookies to serve ads based on your prior visits to our Site and other websites. This includes:
- Remarketing: Showing you our ads after you have visited our Site.
- Conversion tracking: Measuring when an ad click leads to a purchase or action on our Site.
- Interest-based advertising: Displaying ads tailored to your inferred interests.
Google may use the DoubleClick cookie and other cookies to serve ads. You can opt out of Google’s use of cookies for advertising purposes by visiting:
3.4 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. For more information, visit www.allaboutcookies.org.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send promotional emails and offers (with your consent, where required)
- Display personalized advertisements through Google Ads and other platforms
- Analyze Site usage to improve our products and services
- Prevent fraud and maintain security
- Comply with legal obligations
5. How We Share Your Information
We do not sell your personal information. We may share your data with:
5.1 Service Providers
Third-party vendors who assist with order fulfillment, shipping, email communications, and website analytics. These providers are contractually obligated to protect your data.
5.2 Payment Processing — PayPal
All payment transactions on our Site are processed securely by PayPal (PayPal Inc. / PayPal Canada Co.). We accept the following payment methods through PayPal’s platform:
- PayPal balance
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- Apple Pay
- Google Pay
We do not store, process, or have access to your full payment card details. All payment data is handled directly by PayPal in accordance with PCI-DSS (Payment Card Industry Data Security Standard) compliance requirements.
When you complete a purchase, you may be redirected to PayPal’s secure checkout environment. Your use of PayPal’s services is subject to PayPal’s Privacy Policy:
- PayPal Privacy Policy
- Apple Privacy Policy (applies to Apple Pay transactions)
- Google Privacy Policy (applies to Google Pay transactions)
5.3 Advertising Partners
We share data (such as browsing behavior via cookies) with Google LLC for the purpose of serving and measuring targeted advertisements, as described in Section 3.3 above. Google’s privacy policy applies to data processed by Google: policies.google.com/privacy
5.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, processing transactions, and complying with our legal obligations. You may request deletion of your data at any time (see Section 8).
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site uses SSL/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Under PIPEDA and applicable Canadian law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to certain uses of your data (subject to legal and contractual restrictions)
- Request deletion of your personal information
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the information in Section 12.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: